Privacy Policy

Last Updated: January 2024

1. Information We Collect

Personal Information You Provide:

• 🎀 Contact Details: Name, email address, phone number when you create an account or contact our customer service
• 🏠 Shipping Information: Delivery address for your party supplies like Balloon Garland Kits and Baking Cups
• 💳 Payment Information: Processed securely through our payment partners (Visa, MasterCard, JCB, PayPal) – we never store full payment details
• 🎊 Party Preferences: Theme selections, product interests, and celebration types you browse

Automatically Collected Information:

• 🌐 Technical Data: IP address, browser type, device information
• 📊 Usage Data: Pages visited, products viewed, time spent on site
• 📍 Location Data: General location for shipping and tax purposes

2. How We Use Your Information

• ✨ Order Fulfillment: Process your purchases of our delightful party supplies from Alice in Wonderland themes to Baseball decorations
• 🚚 Shipping: Deliver your items worldwide (excluding some remote areas) and calculate EMS free shipping eligibility
• 🎨 Personalization: Recommend products that match your celebration style, whether it’s Boho Rainbow or Camping & Adventure
• 📧 Communication: Send order updates, party planning tips, and exclusive offers (only with your consent!)
• 🛡️ Security: Protect against fraud and unauthorized transactions
• 📈 Improvement: Enhance your shopping experience and develop new party products

3. Data Sharing and Disclosure

We may share your information with:

• 📦 Shipping Partners: EMS and other carriers to deliver your party supplies globally
• 💳 Payment Processors: Secure partners like Visa, MasterCard, JCB, and PayPal for transaction processing
• 🛠️ Service Providers: Companies that help us operate our website and provide customer support
• ⚖️ Legal Requirements: When required by law or to protect our rights and customers

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding some remote areas in Asia and elsewhere), your data may be transferred to and processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws and provide adequate safeguards.

5. Data Storage and Security

Storage Duration:

We retain your personal information only as long as necessary to:

• Fulfill your orders and provide customer support
• Comply with legal obligations (typically 7 years for tax purposes)
• Improve your future shopping experiences

Security Measures:

• 🔒 Encryption: All data transmissions are encrypted using SSL technology
• 🛡️ Secure Processing: Payment information processed through PCI-compliant partners
• 🏰 Access Controls: Limited employee access to your personal data
• 🚫 No Storage: We never store complete payment information on our servers

6. Your Rights and Choices

You have control over your personal information:

• 👁️ Access: Request a copy of the personal information we hold about you
• ✏️ Correction: Update or correct inaccurate information
• 🗑️ Deletion: Request deletion of your personal data (subject to legal requirements)
• 📧 Marketing Preferences: Opt-out of marketing communications at any time
• 👤 Account Management: Update your preferences through your account settings
• 🚫 Objection: Object to certain processing of your personal data

To exercise these rights, contact us at [email protected]

7. Cookies and Tracking Technologies

We use cookies to:

• 🛒 Shopping Cart: Remember your selected items like Cake & Cupcake Toppers and Balloons
• ⭐ Preferences: Save your theme interests and browsing history
• 📊 Analytics: Understand how customers use our site to improve your experience
• 🎯 Marketing: Show relevant party supply recommendations (with your consent)

Cookie Control:

You can control cookies through your browser settings. However, disabling some cookies may affect your ability to use certain features of our store.

8. Children’s Privacy

Our party supplies are for all ages, but our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Links

Our website may contain links to social media platforms or other sites. This Privacy Policy applies only to Creative Converting Store. We encourage you to review the privacy policies of any third-party sites you visit.

10. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes and always display the most current version on our website.

11. Contact Information